By RedOakes
Outdoor Kitchens Chelmsford Terms & Conditions
Outdoor Kitchens Chelmsford Terms & Conditions Last updated: 27/08/26
These Terms & Conditions govern your use of the Outdoor Kitchens Chelmsford website.
Outdoor Kitchens Chelmsford is a trading name of RedOakes Ltd, a company registered in England and Wales.
Company number: 12419229
Registered office: Waterside Store, Tyndales Farm, Woodham Mortimer, Southend Road, Essex, CM9 6TQ
1. About us
Outdoor Kitchens Chelmsford provides the design, supply and installation of bespoke outdoor kitchens and associated outdoor entertaining spaces.
Our services may include design, preparation, construction, installation and associated landscaping or building works, depending on the requirements of each individual project.
2. Website information
We take care to ensure that the information presented on this website is accurate and up to date.
However, the website is provided for general information and inpiration and does not constitute a formal quotation, specification or offer to provide services.
Every project is individually considered and priced according to its requirements.
Image shown on the website may include completed projects, examples of materials, design references or illustrative imagery. Materials, colours, finishes and products may vary from those shown.
3. Quotations and project proposals
Any quotation or proposal issued by us will set out the specific scope, specification, price and terms applicable to the proposed project.
A contract for works will only arise when the relevant quotation or agreement has been accepted in accordance with the terms provided with that quotation.
Where there is any difference between information shown on this website and the terms of an agreed quotation or project contract, the agreed project documentation will take precedence.
4. Bespoke design
Outdoor kitchens are individually designed to suit the property, available space, intended use and customer’s requirements.
Designs, layouts, dimensions, materials, finishes and equipment may therefore vary between projects.
We reserve the right to make reasonable recommendations or propose alternatives where required to achieve the intended result or where specified products are unavailable.
Any material changes to the agreed specification will be discussed with the customer before proceeding.
5. Prices
Prices displayed on the website, where applicable, are indicative only unless expressly stated otherwise. A formal quotation will be provided for individual projects following assessment of the requirements. Unless expressly stated otherwise, quotations will identify whether VAT is included or payable.
6. Site conditions and unforeseen circumstances
Outdoor kitchen projects can involve existing buildings, structures, ground conditions, drainage, utilities and other site-specific considerations.
Where unforeseen conditions are discovered which could not reasonably have been identified before work commenced, we will discuss the implications with the customer before carrying out additional work wherever reasonably practicable.
Any agreed variations will be documented appropriately.
7. Customer responsibilities
Customers are responsible for providing reasonable access to the property and ensuring that we can safely carry out the agreed works.
Customers must provide accurate information about matters reasonably relevant to the project, including known underground services, restrictions, access arrangements and property requirements.
Where required, customers are responsible for obtaining any permissions that are specifically their responsibility, unless otherwise agreed in writing.
8. Intellectual property
Unless otherwise agreed in writing, all intellectual property rights in our website content, photography, written materials, designs, drawings, branding and other original content remain the property of RedOakes Ltd or the relevant rights holder.
You may not reproduce, copy, modify or commercially use our content without our prior written permission.
9. Website availability
We aim to keep the website available and operating correctly but do not guarantee that it will always be available, uninterrupted or free from errors.
We may modify, suspend or withdraw parts of the website where reasonably necessary, including for maintenance, security or updates.
10. Third-party websites and services
The website may contain links to third-party websites, products or services.
These links are provided for convenience or information only. We are not responsible for the content, availability, security or privacy practices of third-party websites.
11. Liability
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited.
In particular, nothing in these Terms & Conditions affects your statutory rights as a consumer.
Where you enter into a contract with us for goods or services, your rights will be governed by the applicable consumer and contract laws.
12. Complaints
We aim to provide a high standard of service.
If you have a concern regarding our website, services or an existing project, please contact us so that we can investigate the matter and seek to resolve it appropriately.
Complaints relating to an individual project may also be subject to the complaint and dispute provisions contained within the relevant project agreement.
13. Privacy
Our use of personal information is explained in our Privacy Policy.
14. Cookies
Our use of cookies and similar technologies is explained in our Cookie Policy.
15. Changes to these Terms
We may update these website Terms & Conditions from time to time.
The latest version will be published on this website and will apply to use of the website from the date of publication.
16. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any applicable statutory rights.
Contact
For enquiries regarding these Terms & Conditions, please contact:
RedOakes Ltd
Trading as Outdoor Kitchen Chelmsford
Waterside Store, Tyndales Farm, Woodham Mortimer, Southend road, Essex, CM9 6TQ
Info@redoakes.co.uk
01245 377736